Autocars Dotor

Quality questionnaire

In Autobuses Dotor we like to know your opinion, to count on your suggestions to be able to improve as possible to obtain the best service and quality during your journey. Values the following questions and we will be able to count on your opinion.

Personal details

First name:

Surname:

e-mail:

Date of trip:

(day/ month / year)

Journey done:

Budget number :

Customer Service

Have we attended you correctly by telephone?

Yes
No why

Have you received enough information?

Sí
No why

Is the budget correctly detailed?

Yes
No why

Driver treatment

How has been the driver appearance?

Correct
Incorrect why

Did you receive enough information from the driver?

Yes
No why

Has he reported you correctly about the security measures of the vehicle?

Yes
No why

Has he done correctly the journey?

Yes
No why

Has he been on time in the arrival and departure schedules?

Yes
No why

The vehicle

How is the general aspect of the vehicle?

Correct
Incorrect why

Is the vehicle clean?

Correct
Incorrect why

Otros

Can you value the general service obtained:

Correct
Incorrect why

Suggestions, aspects to improve:

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